Once the appointment is made, you are only allowed to reschedule ONE TIME. *If* you must cancel your appointment, rescheduling must occur immediately within 24hours upon initial cancellation: NO EXCEPTIONS. If you continue with the booking, it serves as your acknowledgement and acceptance of our NONREFUNDABLE DEPOSIT POLICY.
Your paid deposit can be transferred if you must cancel your appointment with less than 72 hours notice due to an emergency. You must be ready to reschedule immediately (within the hour) upon cancelling. Down payments are forfeited if the appointment is not rescheduled immediately after cancellation within the period of 30 days.
NO CALL, NO SHOW appointments are prohibited. No call, no show clients will be charged the FULL PAYMENT amount for the hairstyle before the appointment can be rescheduled.